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SilverReviews
Respond to every review in seconds with AI
AI-generated review responses, request campaigns, reputation tracking, and negative review alerts — built for Canadian businesses at a fraction of what Birdeye and Podium charge.
Price comparison
What others charge
Birdeye
~$413 CAD
$299 USD/mo
22x more expensive
Podium
~$550 CAD
$399 USD/mo
29x more expensive
Grade.us
~$152 CAD
$110 USD/mo
8x more expensive
ReviewTrackers
~$164 CAD
$119 USD/mo
9x more expensive
SilverReviews
Priced in CAD
From $19/mo CAD
Same core features
Everything you need to manage your reputation
From AI responses to request campaigns to negative review alerts — SilverReviews covers the full review management workflow.
AI-Generated Responses
Generate professional, on-brand replies to any review in seconds. The AI reads your brand voice settings and writes responses that sound like you — not a template.
Review Request Campaigns
Email your customers and ask for a review with one click. Paste a list of emails, select Google or Yelp, and send. Tracks who clicked and who left a review.
Reputation Dashboard
See your average rating, total reviews, response rate, and monthly trends in one place. Know your reputation score at a glance across all platforms.
Negative Review Alerts
Get an email the moment a 3-star or lower review is posted. Respond before it damages your reputation — speed matters with unhappy customers.
Brand Voice Customization
Describe your tone and style once. The AI uses it every time — warm, professional, casual, or whatever fits your business. Every response sounds like it came from you.
Multi-Location Support
Manage reviews for multiple business locations from one dashboard. Each location has its own review inbox, request campaigns, and analytics.
How it works
Set up in under 10 minutes. Start responding to reviews the same day.
Add your locations
Connect your Google, Yelp, and Facebook review URLs for each business location.
Set your brand voice
Describe your tone in plain English. The AI uses it to write responses that sound like you.
Add or import reviews
Paste reviews manually, import via CSV, or connect your review platforms.
Generate and save responses
Click Generate, edit if needed, and save. Copy to your review platform and post.
Why review response speed matters
- →88% of consumers trust online reviews as much as personal recommendations
- →53% expect a response to a negative review within 7 days — most businesses take weeks
- →Responding to reviews increases overall rating by an average of 0.12 stars on Google
- →45% of consumers say they are more likely to visit a business that responds to negative reviews
What you get vs the competition
Common questions
Does it post responses automatically?
Not automatically — you review and approve every AI draft before it goes live. This keeps your brand voice consistent and avoids awkward auto-posted replies. Copy with one click and paste into Google/Yelp/Facebook.
What makes it different from Birdeye?
SilverReviews is purpose-built for small and medium Canadian businesses. Birdeye charges $299 USD/mo (~$413 CAD) and is designed for enterprise chains. SilverReviews starts at $19 CAD/mo with the same core AI response and campaign features.
Which review platforms does it support?
Google, Yelp, and Facebook out of the box. You can also add reviews manually from any platform (Homestars, TripAdvisor, etc.) using the manual entry feature.
How does the AI know how to write like me?
You write a short brand voice description in Settings — things like "professional but warm, always thank customers by name, never overly formal." The AI injects this into every response prompt.
Can I use it for multiple locations?
Yes. The Starter plan includes 1 location. Pro includes 5 locations — ideal for franchises, multi-location retailers, or agencies managing clients.
Is my data stored in Canada?
The platform runs on Canadian-hosted infrastructure. Review data, settings, and campaign history are stored on our PostgreSQL database hosted on Canadian servers.